What To Expect

Your first visit to our Margate clinic

1. Book a consultationBook online, call, or message us on WhatsApp.
2. Meet & discussTell us what you would like to achieve. Nothing is judged.
3. Assessment & planWe talk through your medical history and suitability, explain the realistic options and agree a plan together.
4. You decideTake your time to think it over. There is no pressure to go ahead.
5. Your treatmentWhen you are ready, we arrange your appointment and give you clear aftercare guidance.

Some treatments need an assessment by a registered prescriber first. See how consultations and prescriber assessments work.

Before your appointment

• Please attend alone unless a companion is needed for medical reasons. Children and babies cannot come to appointments.
• Please complete your consent form at least 24 hours before your appointment.
• Please bring a list of any medications and medical conditions.
• Individual results vary, and we aim to manage expectations realistically.
• If a treatment is not right for you, we will tell you honestly.
• Our services are for women and men. Treatments are for clients aged 18 or over, and non-invasive facials are available from age 16. Please bring ID.
• Card and cash payments are accepted in the clinic; online payment is preferred. A booking fee (deposit) is taken when you book online. It is non-refundable, but you may reschedule once with at least 72 hours' notice. Read the current booking and deposit terms on the booking page before confirming your appointment.
• The clinic is on the ground floor of The Hub, with parking, disabled bays and a coffee shop on site. See getting here.